Re: User cannot do CF login when UAA is being updated

Amit Kumar Gupta

Hi Ricky,

My understanding is that you still need help, and the issues Jiang and
Alexander raised are different. To avoid confusion, let's keep this thread
focused on your issue.

Can you confirm that you have two UAA VMs in separate bosh jobs, separate
AZs, etc. Can you confirm that when you roll the UAAs, only one goes down
at a time? The simplest way to affect a roll is to change some trivial
property in the manifest for your UAA jobs. If you're using v215, any of
the properties referenced here will do:

You should confirm that only one UAA is down at a time, and comes back up
before bosh moves on to updating the other UAA.

While this roll is happening, can you just do `CF_TRACE=true cf auth
USERNAME PASSWORD` in a loop, and if you see one that fails, post the
output, along with noting the state of the bosh deploy when the error


On Mon, Sep 14, 2015 at 10:51 AM, Amit Gupta <agupta(a)> wrote:

Ricky, Jiang, Alexander, are the three of you working together? It's hard
to tell since you've got Fujitsu, Gmail, and Altoros email addresses. Are
you folks talking about the same issue with the same deployment, or three
separate issues.

Ricky, if you still need assistance with your issue, please let us know.

On Mon, Sep 14, 2015 at 10:16 AM, Lomov Alexander <
alexander.lomov(a)> wrote:

Yes, the problem is that postgresql database is stored on NFS that is
restarted during nfs job update. I’m sure that you’ll be able to run
updates without outage with several customizations.

It is hard to tell without knowing your environment, but in common case
steps will be following:

1. Add additional instances to nfs job and customize it to make
replications (for instance use this docs for release customization [1])
2. Make your NFS job to update sequently without our jobs updates in
parallel (like it is done for postgresql [2])
3. Check your options in update section [3].


On Sep 14, 2015, at 9:47 AM, Yitao Jiang <> wrote:

On upgrading the deployment, the uaa not working due the uaadb filesystem
hangup.Under my environment , the nfs-wal-server's ip changed which causing
uaadb,ccdb hang up. Hard reboot the uaadb, restart uaa service solve the

Hopes can help you.

On Mon, Sep 14, 2015 at 2:13 PM, Yunata, Ricky <
rickyy(a)> wrote:


I have a question regarding UAA in Cloud Foundry. I’m currently running
Cloud Foundry on Openstack.

I have 2 availability zones and redundancy of the important VMs
including UAA.

Whenever I do an upgrade of either stemcell or CF release, user will not
be able to do CF login when when CF is updating UAA VM.

My question is, is this a normal behaviour? If I have redundant UAA VM,
shouldn’t user still be able to still login to the apps even though it’s
being updated?

I’ve done this test a few times, with different CF version and stemcells
and all of them are giving me the same result. The latest test that I’ve
done was to upgrade CF version from 212 to 215.

Has anyone experienced the same issue?



The information in this e-mail is confidential and may contain content
that is subject to copyright and/or is commercial-in-confidence and is
intended only for the use of the above named addressee. If you are not the
intended recipient, you are hereby notified that dissemination, copying or
use of the information is strictly prohibited. If you have received this
e-mail in error, please telephone Fujitsu Australia Software Technology Pty
Ltd on + 61 2 9452 9000 or by reply e-mail to the sender and delete the
document and all copies thereof.

Whereas Fujitsu Australia Software Technology Pty Ltd would not
knowingly transmit a virus within an email communication, it is the
receiver’s responsibility to scan all communication and any files attached
for computer viruses and other defects. Fujitsu Australia Software
Technology Pty Ltd does not accept liability for any loss or damage
(whether direct, indirect, consequential or economic) however caused, and
whether by negligence or otherwise, which may result directly or indirectly
from this communication or any files attached.

If you do not wish to receive commercial and/or marketing email messages
from Fujitsu Australia Software Technology Pty Ltd, please email




Join { to automatically receive all group messages.